Change Policy

Replacement of product/s - website www.dalitextactical.com

  1. Replacement of product(s) is subject to the sole discretion of the company and it is not obligated to allow this. However, it will be emphasized in advance that it will not be possible to exchange products for any of the following cases:
    • The product cost less than NIS 50.
    • 14 days have passed since the delivery of the product(s) to the user; or-
    • The product(s) was/are damaged after its delivery(s) to the user; or-
    • the product(s) is used; or-
    • The product(s) are not packed in their original packaging(s).
  2. A user who wishes to exchange said product/s must contact the company in writing at the email addressinfo@dalitex.com  or by phone 972-3-5185331 within 14 days at the latest from the date of delivery of the product(s) to him.
  3. A request to exchange a product as mentioned will be considered a request submitted to the company, this only after a written confirmation from the company regarding the receipt of the request in the company's computers is sent to the user.
  4. If the company has agreed to exchange product(s), then the exchange will be in accordance with the terms of exchange established by the company and the user agrees and undertakes in advance to fully comply with these terms.

- It is clarified and emphasized that everything mentioned in this document is subject to what is detailed in the website's terms of use-