Cancelation Policy

Transaction cancellation - website www.dalitextactical.com

  1. Cancellation of order transaction and/or purchase of product/s(due to a defect that existed in it/them prior to its delivery to the user or non-compliance with the specifications published on the website at the time of the order/purchase) and/orGIFT CARD, according to the definition of the above terms in the terms of use of the website (see the link to the terms of use of the website), is subject to the provisions of the Consumer Protection Law, 5571-1981 and its regulations and subject to the present terms of use.
  2. A user who wishes to cancel the aforementioned order/purchase transaction must contact the company in writing at the email address info@dalitex.com or by phone 972-3-5185331 all within the time specified in the Consumer Protection Law and its regulations at the latest.
  3. A request to cancel such a transaction will be considered a request submitted to the company, this only after a written confirmation from the company regarding the reception of the request in the company's computers is sent to the user.
  4. For the avoidance of doubt, it will not be possible to cancel a transaction regarding product(s) and/orGIFT CARDS For each of the following cases on its own, and this without derogating from any provision of the law in this regard:
    • the product or theGIFT CARD cost less than NIS 50; or-
    • 14 days have passed since the delivery of the product(s) and/or theGIFT CARD/S to the user; or-
    • The product(s) was/are damaged after its delivery(s) to the user; or-
    • Product(s) and/or b is usedGIFT CARD/S.
  5. An order/purchase transaction of product(s) has been canceled, not due to a defect that existed in the product(s) prior to its delivery to the user or non-compliance with the specifications published on the website at the time of order/purchase, and/orGIFT CARD/S, the company may charge the user a cancellation fee of 5% (five percent) of the order and/or purchase price or NIS 100 (one hundred), whichever is lower.

In addition, the user will be charged the full shipping fees for that order/purchase, insofar as it was actually made and/or already transferred from the company to a delivery company for its fulfillment, even if no shipping fees were paid by him as part of the order/purchase procedure for shipping the product(s) to him.

  1. Also, an order and/or purchase transaction of product(s) was canceled, which was not due to a defect that existed in the product(s) prior to its delivery to the user, and/or ofGIFT CARD/S, the company may oblige the user to pay for the credit card clearing of the order/purchase which is collected from it by the credit card company and/or any other body with which the company has contracted for the purpose of clearing credit cards.
  2. In addition to all of the above, the company reserves the right to cancel any order and/or purchase at its sole discretion.
  3. To the extent that a transaction is canceled as detailed above, the company will return to the user the payment he paid for the order/purchase, subject to what is specified in sections 5-7 of the present terms of use and minus everything specified therein, through the user's credit card company, within 14 days of the return of the product(s) by The customer to the company in its original packaging, in complete condition and without any damage and/or defect and/or spoilage of any kind (this in relation to the product/s), or from the date of the cancellation request (this in relation to the product/s and/orGIFTCARD/S), whichever comes first.
  4. It should be emphasized that, in any case, it is not possible to cancel a transaction made on the website through payment bGIFT CARD.

 

- It is clarified and emphasized that everything mentioned in this document is subject to what is detailed in the website's terms of use